Comprehensive medication management services in a Brazilian speciality pharmacy: a qualitative assessment

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dc.creatorKirla Barbosa Detoni
dc.creatorMariana Martins Gonzaga do Nascimento
dc.creatorIsabela Viana Oliveira
dc.creatorMateus Rodrigues Alves
dc.creatorManoel Machuca Gonzáles
dc.creatorDjenane Ramalho de Oliveira
dc.date.accessioned2022-09-09T19:54:08Z
dc.date.accessioned2025-09-09T00:29:27Z
dc.date.available2022-09-09T19:54:08Z
dc.date.issued2017-12
dc.identifier.doi10.22159/ijpps.2017v9i3.16398
dc.identifier.issn0975-1491
dc.identifier.urihttps://hdl.handle.net/1843/45084
dc.languageeng
dc.publisherUniversidade Federal de Minas Gerais
dc.relation.ispartofInternational Journal of Pharmacy and Pharmaceutical Sciences
dc.rightsAcesso Aberto
dc.subjectAssistência farmacêutica
dc.subjectTerapia medicamentosa - Gerenciamento
dc.subjectPesquisa qualitativa
dc.subject.otherPharmaceutical care
dc.subject.otherMedication therapy management
dc.subject.otherComprehensive medication management services
dc.subject.otherHealth services implementation
dc.subject.otherQualitative research
dc.subject.otherEthnography
dc.titleComprehensive medication management services in a Brazilian speciality pharmacy: a qualitative assessment
dc.title.alternativeComprehensive medication management services in a brazilian speciality pharmacy: a qualitative assessment
dc.typeArtigo de periódico
local.citation.epage232
local.citation.issue3
local.citation.spage227
local.citation.volume9
local.description.resumoObjective: To understand and describe the implementation process of a comprehensive medication management (CMM) service in a public specialty pharmacy in Brazil. Methods: Ethnographic study conducted over 17 mo (September 2014 to February 2016) in a public specialty pharmacy. Semi-structured interviews were conducted with twelve participants. Notes on field journals, resulting from participant observation conducted by the two pharmacists directly responsible for the service implementation, were also used as a source of data. Results: Ten important conditions to improve the success of CMM service implementation were identified: manager support; evaluation of physical and material resources; evaluation of human resources practitioners’ characteristics and knowledge about the theoretical framework of CMM services; time dedicated to CMM services; redefining the work process; defining patient eligibility criteria to CMM service; defining patient flow to CMM service; communication with healthcare team; integration with the staff; and marketing the service internally. Conclusion: The results unveiled by this article can be used by pharmacists and managers as a tool to optimize the implementation of CMM services in different healthcare settings. These conditions do not consist the only aspects necessary to ensure the success of the service; however, they can contribute to optimize the implementation process of the practice.
local.publisher.countryBrasil
local.publisher.departmentFAR - DEPARTAMENTO DE FARMÁCIA SOCIAL
local.publisher.departmentFAR - DEPARTAMENTO DE PRODUTOS FARMACÊUTICOS
local.publisher.initialsUFMG
local.url.externahttps://innovareacademics.in/journals/index.php/ijpps/article/view/16398

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