Perfil de comportamento informacional dos servidores envolvidos com o processo de concessão de auxílios socioeconômicos em uma instituição federal de ensino superior

Abstract

The distribution of socioeconomic aid has been collaborating to support the permanence of under-graduate students whose vulnerabilities have been proven. The analysis of supportingdocuments is inserted in a context marked by the constant search and use of information that serve to support the decision on granting aid. This article aimed to investigate the informational behavior profile of the servers of a Federal Institution of Higher Education that work with the process of granting these aids, based on the model developed by Thomas Wilson. The profile was built by analyzing the data collect-ed with the application of a surveystructured in the four context categories that make up the Infor-mational Behavior construct: need, search, use and information sharing. The results suggest that servers prefer the use of Information Technology resources when seeking and sharing information as opposed to personal contact, in addition to adherencebetween functional assignments and the most used types of information