“Vai servir para quê?”: uma análise da relação entre eficiência e eficácia no processo de apropriação tecnológica na educação

Abstract

The main objective of that study is to discuss the concepts of efficiency and efficacy and their application on the process of appropriation of technological resources in education. That study results from a field research carried out in the course of Management of Federal Institutions of Higher Education – GIFES, offered by the Faculty of Education of Federal University of Minas Gerais (FaE/UFG), which used as methodological tools semi-structured with 15 professionals of Higher Education area, among technical staff, university teachers, pedagogues, multimedia producers, speakers, and journalists. The interviews focused on the potential relationships between technology and education, based on the concepts of efficiency and efficacy. For the theoretical framework, we have used contributions from authors of management, as Peter Drucker (1990), Idalberto Chiavenatto (2003), Dietmar Sternard (2019) and authors that discuss the potential and impacts of the use of technology in education, among which we highlight the contributions of Juana Sancho (1998) and Seymour Papert (1985, 1987). We must also highlight for the theoretical framework a video interview of author Lúcia Dellagno (2016) which was very important for the categorization of the main dimensions involved in the technological appropriation in education. We concluded that there is still much resistance from the education staff in the use of technology, that there is a lack of planning in the acquisition of devices and in the use of technology itself, and even in the cases that we can affirm that this use is efficient, many professional resent the lack of conceptual models, “what we are going to use it for?”, “what is the purpose?”, i.e, we still didn’t reach efficacy. Other point observed is the need for an interdisciplinary work, valuing the knowledge of technical and technological staff in the elaboration of didactical strategies that make use of technological resources.