Ontologias públicas sobre governo eletrônico: uma revisão sistemática da literatura

Abstract

According to the importance assigned to public services, improvements have been sought in knowledge representation in the domain of Electronic Government (eGov). Academic and governmental initiatives seek consensus on processes and entities that compound a government institution. The approach through ontologies allows us to define, in a well-grounded fashion, entities in domains of knowledge. Ontologies are adopted worldwide and appear in two connotations: ontology as a discipline brings together philosophical practices discussed over 2,000 years in Metaphysics; ontology as an artifact studies representation artifacts inherited from Librarianship practices, with the difference that, since ontologies are computer-oriented, they are not suitable for encompassing social, cultural and historical aspects. To understand the theoretical foundation that involves ontologies and eGov, a Systematic Literature Review (SLR) was planned and performed as part of ongoing research. The purpose of this article is to portray such an SRL, revealing state of the art on ontologies for eGov in the development of ontological representation artifacts. Hundreds of works were identified, among which a portion was separated by criteria and analyzed. We concluded that there is a reasonable number of eGov ontological models, which have been identified and listed for reuse, in addition to the need for national initiatives in the same direction.