Aprendizagem na organização e novas tecnologias aplicadas à educação à distância: lições de dois estudos de caso em empresas brasileiras

Abstract

Thís Study analyses the use of new information and communication technologies applied Distance Leaming (DL) in Organízations. Is imended approach the use ofínteractive resuurccs Of new technologies as in the development of the new professional competencíes, which are required äl work as in the knowledge dissemination in Organízations.The literature review identied a Lotus lnstitute model which classics the DI. tcchnolugics available. This model is applied in two Braziliam Compzmy caso Studies. Thís Study demonstrates that despite increasing use of computer and communication technologícs, there are on Suficient evidence about DL Results. Second, DL is growing up to provide more information access to Students. considers the individual the primary agem of the trainíng process, Consequently, the technology is not neutral during a building knowledge process. Third, we can found a narrow relationship between professional developmem and interactive technogies in actions which have ibcus on competency. Afterwards, these technologics am be used as powertul resources Support "Knowledge Management ".