O silêncio vale ouro? Uma análise dos artigos teóricos sobre silêncio organizacional

Abstract

We aimed to analyze the mechanisms used to build a knowledge that enhances participation in the work environment by breaking certain silences that create obstacles to the service of the interests of capital. For doing so, we analyzed theoretical articles on organizational silence based on Marxian theoretical contributions on ideology, considering the social function of certain ideas in the resolution of social conflicts. In this analysis lies the novelty of this paper. We noted that by speaking up and breaking certain silences, workers allow controls on the work process to be improved and new ways to increase productivity are achieved. Although in appearance they can participate more, in essence their participation still remains restricted to the interests of capital. In this way, the knowledge that has been produced about silence serves the ideology of capital, since it aims at maintaining the real subsumption of the subjective workforce.