Competências e desafios de gestores de uma Instituição Federal de Ensino Superior

Abstract

The Federal Institutions of Higher Education (FIHE) present complexity in their structure as they simultaneously contemplate teaching, research and extension. Thus, their managers face difficulties related to multiple tasks, conciliation with external professional activities and the lack of prior knowledge of the function. However, in the face of challenges, it is necessary to know which competencies and the main challenges face the managers in this scenario. The objective of this work is to know the profile of managers of the Federal Institute of Minas Gerais, IFMG Campus Arcos, seeking to outline the main difficulties faced and the skills needed to perform the position. To achieve this goal, a qualitative descriptive-interpretative approach was performed with data collected in semi-structured interviews with FIHE managers. The results show that most servers do not have specific training for the management position, with work overload and accumulation of duties. We could conclude that the challenges and competencies reported are linked to leadership, creativity, curiosity, communication, motivation and self-learning, followed by the need for collaboration, negotiation and innovation.