Proposta de matriz de desenvolvimento baseada na competência em informação para as atividades museológicas

Abstract

Information in museums is present in all actions that pervade the museological chain. For this reason, this article aims to present a development matrix based on information literacy as key to the practice of museological activities. The methodology is based on a literature review of the terms “information need”, “museum operating chain” and “information literacy”. The research findings, among other aspects, showed that the daily work in museums is directly linked to the ethical and responsible use of information by the entire team of museum workers (management and employees), which leads to know-how, knowing how to get involved, knowing how to act and react and, finally, in knowing how to learn to learn. Therefore, a favorable organizational climate is of paramount importance to the development of continuing collective knowledge in museal spaces. In conclusion, the research identified that the use of the genuine model of information literacy used in the matrix that is presented in this study is not unique, inflexible, permanent, and inward-looking. The matrix to be designed must always meet the information needs of the staff, as well as the museum institution itself. To this end, it is necessary to apply diagnostics as a starting point, in order to examine the real situation of each museum.