Teoria da complexidade em organizações

Abstract

This study deals with the Complexity Theory in organizations that operate in competitive market and complex or turbulent environments. The complexity theory presents a system whose order is apparently random. In turn this order presents itself in standard patterns which have been defined as any behavior that occurs more than once. In order to visualize them, it is necessary to change the focus from the parts to the whole. In a dynamic complex system, after the point of bifurcation, which is an irreversible change, the behavior of the system becomes confused and unpredictable for some time, but tends to stabilize itself in a new equilibrium qualitatively distinct from the original. The objective of this study is to analyze the complexity theory in organizations that face strong competition and rapid environmental changes from the perspective of environment, organizational structure, decision making process, and management, as well as verify if the companies have the elements of this theory. The methodology may be classified as qualitative, by the means of an exploratory study. Ten companies in the metropolitan Belo Horizonte region were studied and the results validated the initial theoretical propositions.