Acolhimento x Programa Saúde da Família: um olhar sobre o cotidiano de uma equipe de saúde da família

Abstract

This study considers the reception held in a health facility in the city of Belo Horizonte, Minas Gerais. The aim of this study was to analyze and discuss the host as a tool for the humanization of care to users and how inclusive practice health correlating with the practice in this unit emphasizing the importance of a multidisciplinary team in achieving the same, the continuing training of professionals involved, besides focusing on the role of nursing staff in this process. For elaboration of this research was carried out literature on the subject in the databases LILACS, SciELO and MEDLINE, using the following descriptors are valid in the Health Sciences Descriptors (DeCS BIREME): host family health program, nursing staff communication and humanization. We used the literature published between the years 1996 to 2009.Verificou It is from this research, the importance of reorganizing the work process in this unit through the implementation of the host, the need for reflection on the Family Health Team its role in this process and the importance of this find strategies to promote the establishment of a continuous care and humane, with quality and accountability, ensuring all users access to health services and a comprehensive vision of care.