Gestão de pessoas na construção pesada : aspectos metodológicos e práticos

Abstract

Nowadays the increase in competition makes heavy construction companies increasingly worry about the frequent improvement of their employees. This fact is imposed by the challenges faced by increasingly demanding customers, a situation that demands new standards of quality and productivity as the only form of competitive action. The world today has required time savings and increased productivity and quality in all production areas. To the extent of this, a crucial factor is the use of training methodology and people management, as they increase the possibility and in an efficient and orderly way of training the heavy construction workforce. On the other hand, the labor force in heavy construction is made up of people with low educational attainment. These workers do not have sufficient knowledge to understand the stages of new constructive processes. This work consists in evaluating the workforce profile of the heavy construction, in terms of levels of instruction and motivation. The success of the development of a construction company depends very much on the participation and involvement of the people who work there, and for quality to be achieved it is important that the people management system is well structured. We will analyze the levels of satisfaction of the workforce in the heavy construction, and the methods of people management adopted in Construtora Sant 'Anna as benchmark. It is also the objective of this work to identify the form of training, to identify good practices related to people management based on the analysis of practices implemented in heavy construction works. Based on the study and bibliography on the subject, conclusions and recommendations related to the management of people are presented in the search for more quality in the companies.