Please use this identifier to cite or link to this item: http://hdl.handle.net/1843/42511
Type: Artigo de Periódico
Title: Reference models and competitiveness: an empirical test of the management excellence model (MEG) in Brazilian companies
Authors: Marcio Bambirrasantos
Plínio Rafael Reis Monteiro
Márcio Augusto Gonçalves
Ronaldo Darwich Camilo
Abstract: This study analyses how robust the management excellence model (MEG) is as a guide for implementing best practices from different reference models to achieve greater quality and excellence in management. The study starts by discussing the model's assumptions and purposes and how it has been applied to a diverse and large group of Brazilian companies with the expectation of improving business performance. The study is based on 389 independent assessments of 8 MEG criteria in 52 Brazilian companies participating in the Minas Quality Award (PMQ) in the State of Minas Gerais, Brazil, between the 2008-and-2011 cycle. From a theoretical background, 13 proposed hypotheses were tested using the structural equation model (SEM) with a partial least squares (PLS) estimation. Empirical tests support the conceptual framework of MEG, positioning leadership and information management as forces that lead to the strategic management of people, markets, processes, and societal concerns, which in turn are strong predictors of business performance.
Subject: Administração de empresas
language: por
metadata.dc.publisher.country: Brasil
Publisher: Universidade Federal de Minas Gerais
Publisher Initials: UFMG
metadata.dc.publisher.department: FCE - DEPARTAMENTO DE CIÊNCIAS ADMINISTRATIVAS
Rights: Acesso Restrito
metadata.dc.identifier.doi: 10.1080/14783363.2016.1188656
URI: http://hdl.handle.net/1843/42511
Issue Date: 2016
metadata.dc.url.externa: doi:10.1080/14783363.2016.1188656
metadata.dc.relation.ispartof: Total Quality Management & Business Excellence
Appears in Collections:Artigo de Periódico

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