Use este identificador para citar o ir al link de este elemento: http://hdl.handle.net/1843/56223
Tipo: Artigo de Periódico
Título: Business analytics leveraging resilience in organizational processes
Autor(es): Larissa Alves Sincorá
Marcos Paulo Valadares de Oliveira
Hélio Zanquetto-Filho
Marcelo Bronzo Ladeira
Resumen: Purpose The survival and growth of organizations presently depend on managing processes and capabilities to effectively use large volumes of data from different sources to assist organizations’ strategic and operational goals. This paper aims to test the relationship between organizational analytical capabilities (OAC), the performance results in organizational resilience (OR) and the business process management maturity (BPMM). Design/methodology/approach Based on a survey of companies operating in the state of Espírito Santo, Brazil, a conceptual model was proposed and tested using the partial least squares algorithm. Findings The results confirm the proposed theoretical hypotheses that OAC and BPMM positively impact OR. In addition, the results show that OAC exert a moderating effect on the relationship between BPMM and OR. Practical implications It is understood that stimulating the practice of data and information analysis in the organizational routine translates into a relevant managerial behavior, as this attitude leverages the knowledge development and understanding about how to manage unexpected risk events, enabling companies to assess their ability to react to disruptions, even in terms of operational failures.
Asunto: Administração de empresas
Idioma: eng
País: Brasil
Editor: Universidade Federal de Minas Gerais
Sigla da Institución: UFMG
Departamento: FCE - DEPARTAMENTO DE CIÊNCIAS ADMINISTRATIVAS
Tipo de acceso: Acesso Aberto
Identificador DOI: 10.1108/rausp-04-2018-002
URI: http://hdl.handle.net/1843/56223
Fecha del documento: 2018
metadata.dc.url.externa: https://www.scielo.br/j/rmj/a/4C7LHtgYsYrNY6QNYQX36YH/abstract/?lang=en
metadata.dc.relation.ispartof: RAUSP Management Journal
Aparece en las colecciones:Artigo de Periódico

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