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Please use this identifier to cite or link to this item: http://hdl.handle.net/1843/56223
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dc.creatorLarissa Alves Sincorápt_BR
dc.creatorMarcos Paulo Valadares de Oliveirapt_BR
dc.creatorHélio Zanquetto-Filhopt_BR
dc.creatorMarcelo Bronzo Ladeirapt_BR
dc.date.accessioned2023-07-14T14:19:43Z-
dc.date.available2023-07-14T14:19:43Z-
dc.date.issued2018-
dc.citation.volume53pt_BR
dc.citation.issue3pt_BR
dc.citation.spage385pt_BR
dc.citation.epage403pt_BR
dc.identifier.doi10.1108/rausp-04-2018-002pt_BR
dc.identifier.issn25310488pt_BR
dc.identifier.urihttp://hdl.handle.net/1843/56223-
dc.description.resumoPurpose The survival and growth of organizations presently depend on managing processes and capabilities to effectively use large volumes of data from different sources to assist organizations’ strategic and operational goals. This paper aims to test the relationship between organizational analytical capabilities (OAC), the performance results in organizational resilience (OR) and the business process management maturity (BPMM). Design/methodology/approach Based on a survey of companies operating in the state of Espírito Santo, Brazil, a conceptual model was proposed and tested using the partial least squares algorithm. Findings The results confirm the proposed theoretical hypotheses that OAC and BPMM positively impact OR. In addition, the results show that OAC exert a moderating effect on the relationship between BPMM and OR. Practical implications It is understood that stimulating the practice of data and information analysis in the organizational routine translates into a relevant managerial behavior, as this attitude leverages the knowledge development and understanding about how to manage unexpected risk events, enabling companies to assess their ability to react to disruptions, even in terms of operational failures.pt_BR
dc.languageengpt_BR
dc.publisherUniversidade Federal de Minas Geraispt_BR
dc.publisher.countryBrasilpt_BR
dc.publisher.departmentFCE - DEPARTAMENTO DE CIÊNCIAS ADMINISTRATIVASpt_BR
dc.publisher.initialsUFMGpt_BR
dc.relation.ispartofRAUSP Management Journalpt_BR
dc.rightsAcesso Abertopt_BR
dc.subjectBusiness analyticspt_BR
dc.subjectOrganizational resiliencept_BR
dc.subjectAnalytical capabilitiespt_BR
dc.subjectBusiness process management maturitypt_BR
dc.subject.otherAdministração de empresaspt_BR
dc.titleBusiness analytics leveraging resilience in organizational processespt_BR
dc.typeArtigo de Periódicopt_BR
dc.url.externahttps://www.scielo.br/j/rmj/a/4C7LHtgYsYrNY6QNYQX36YH/abstract/?lang=enpt_BR
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