O papel da inteligência emocional no exercício da liderança

Abstract

The control of emotions can be a fundamental ally for leaders in organizations, as by understanding and managing their own emotions, they can be more assertive when making decisions and communicating with their teams. Considering this, the present study aimed to analyze the role of Emotional Intelligence (EI) in leadership. To achieve this, a literature review was conducted on the main theories of leadership and emotional intelligence skills. The methodology included field research with leaders and managers at different hierarchical levels to relate aspects of EI to leadership. The justification for this study is relevant for both theoretical and practical understanding of emotional intelligence, especially for leaders and managers. Additionally, it can demonstrate to corporations how emotionally intelligent leaders can contribute to the well-being of the corporate environment and its employees. From this, the central question of the article emerged: can the development of emotional intelligence skills be an ally for leaders? The analyses showed that the leaders surveyed had EI scores well above average according to their self-perceptions, highlighting how much these skills are valued in the exercise of leadership roles. It was also possible to analyze that the most important skills and competencies for management and leadership positions mentioned by the participants are related to EI. The conclusions pointed to the perception of the importance of EI for decision-making processes and better team management by leaders. This is because those who demonstrate the ability to understand their own emotions, control impulses, and have determination to achieve their goals tend to better understand others' emotions and manage relationships more effectively.