Qualidade de vida no trabalho, fadiga psíquica e ergonomia na atividade do pessoal de apoio do sistema de bibliotecas da Universidade Federal do Paraná

Abstract

This survey was held with the collaboration of the staff of the Libraries of the Federal University of Paraná (Brazil). The quality of work life and the main factors causing the employees psychological stress where reseached, as well as the ergonomic conditions of the work sites. The methodology used was the direct application of questionnaires under the supervision of the researcher herself. The instruments used for data collection were the Job Diagnostic Survey JDS, a follow-up questionnaire through which the factors causing psychological stress were verified; a check list for ergonomics inspection including verification of the various activities developed by the staff; a check list of the ergonomic requirements of the work sites, used for evaluation of stress and inadequate ergonomic symptoms. A survey of the medical causes of absences was made at the UFPR Medical Service. The results showed that the quality of life of the library employees is satisfactory in a general way. Contrasting with the work quality, the presence of aggressive psychological agents causing stress to the employees was found. The ergonomic conditions in most libraries were found reasonable. Finally, a correlation between the ergonomic conditions and the greater incidence of complaints of symptoms of stress and ails was verified. The conclusions and recommendations were based in these findings.