A importância do acolhimento no processo de trabalho das equipes de saúde da família

Abstract

The host is a phase of care in health services that has gained greater importance every day and concepts, not allowing its vulgarization (as mere receipt of the user). After the evolution of public health policies notes that the host is to involve integrated activity in the consequence of the organizational structure already known such as receiving, sorting, access and more every effort not to empty it of its own meaning intended by the National Policy Humanization of Care and Management of the NHS. The host must be practiced as action approach, a "being with" and "near", ie, with a connotation of inclusion. Since the refinement of the procedure, its faults are glaring and highly damaging to the service you want to offer. Beginning the approach of the subject, I must say that the issue is primarily for education and training of those involved in the subject, relying primarily on a partnership with the manager. Education produce clerk at the necessary degree of professionalism and attended the understanding needed to respond to interview the user's home, family or community. When we talk about education, it is intended in this case, give the term its broader conception. The training will result in quality, solidarity and public spirit that will produce a conscientious professional who will develop essential practical sense without prejudice to the respect and tolerance with the user. The quality of care in primary care is directly linked to several factors, cited in this work, interacting or not and therefore will cause responses that will certainly interfere in the work of members of the multidisciplinary team, strengthening the system or disrupting Unified Health System.