Protocolo de acolhimento em uma unidade de saúde em Mariana - Minas Gerais: uma organização ao fluxo do cuidado ao usuário

Abstract

At Family Health Program, the embracement is a strategy used for healthcare attentions humanization. On this point of view, this work proposes to elaborate a embracement protocol for assistencial flow of the users of the Healthcare Unit Cabanas. This study started as a bibliographic research, resulted from the evaluation of the publications made in the last ten years. The result demonstrated how necessary is to implant the embracement in the working process of the Healthcare Unit the Cabanas. Is expected that the implantation of this instrument is possible to descry the organization of the assistencial flow of the users/families providing them with an ethic, worthy, responsible and resolving healthcare assistance, which follows the guidelines of the Unified National Health System (SUS).