Impactos da privatização na gestão de pessoas: um estudo de caso em empresa do setor de transporte ferroviário de carga de Montes Claros-MG

Abstract

The objective of this dissertation was to focus on human resourcepractices and management during the privatization process of a railcargo company in Montes Claros (MG), in an attempt to identifywhether there were changes that configure a new way of action.Interviews, document analyses and bibliographical searches wereused for investigation of the contents of the dissertation. This studyindicated that the organization started to have higher demands forprofile of their rofessionals which, in turn, start to always pursuebetter qualifications and try to adapt to the new business force.From the organization point of view it could be perceived anunderstanding that the human element is an important factor fordifferentiation in the market. Consequently, the organization startedto demand results, to establish a more professional anddifferentiating relationship for individual performances, in addition toattributing more responsibilities to employees. The company, at the same time, transferred the same principles of competitiveness, which rules the logic of the business world, to the life of the organization, privileging the company's business at the expense of attending the employees' expectations. Thus, there were complaints from employees about lack of appreciation and recognition for their work and insecurity about their future in the company.