Estudo de uso e usuários do sistema ProInter da DRI/UFMG

Abstract

The ProInter System - International Exchange Program was created in order to improve the Universidade Federal de Minas Gerais (UFMG) undergraduate students’ application for the selection process for International Exchange. This paper aimed at evaluating and verifying whether the system meets not only the usability and the functionality, but also internal and external users’ satisfaction (administrative staff from UFMG International Relations Office - DRI - and undergraduate students applying for international exchange programs, respectively), as far as handling the system is concerned. User study was the chosen research methodology and for data collection, structured questionnaires were applied to external users and internal users were interviewed. The system was considered easy to handle, with both positives and negatives. Suggestions for improving the system were made after the analysis of the data provided by users.