Análise da criação do conhecimento em um instituto de pesquisa de Belo Horizonte sob a ótica da espiral do conhecimento proposta por Nonaka e Takeuchi

Abstract

This paper deals with the topic Knowledge Management in Organizations. Considering that knowledge is a fundamental resource for current organizations, this study aimed to describe how knowledge creation occurs in a Research Institute of Belo Horizonte, Minas Gerais, using as reference the Theory of Knowledge Creation proposed by Nonaka and Takeuchi . For the elaboration of the research, a theoretical framework was first developed and the key aspects of the Organizational Knowledge Spiral were analyzed. In a second moment, a case study was carried out through the participant observation technique in the data processing and analysis department of the research institute, in order to identify the processes of knowledge conversion existing in the place. Through the research it was possible to perceive that the organization studied presents some limitations for the creation of knowledge in relation to the model proposed by Nonaka and Takeuchi, however it was possible to observe a great transference of tacit to tacit knowledge and tacit to explicit knowledge, two conversion processes that are part of the reference model.