Antecedents of the efficiency of refrigeration services´ third-party logistics (3PL) providers: a study on Brazilian market
| dc.creator | Antonio Carlos Rodrigues | |
| dc.creator | Ricardo Silveira Martins | |
| dc.creator | Janaína Siegler | |
| dc.creator | Roberta de Cássia Macedo | |
| dc.date.accessioned | 2022-09-22T14:09:45Z | |
| dc.date.accessioned | 2025-09-09T00:52:52Z | |
| dc.date.available | 2022-09-22T14:09:45Z | |
| dc.date.issued | 2017-10 | |
| dc.identifier.issn | 2177-2576 | |
| dc.identifier.uri | https://hdl.handle.net/1843/45366 | |
| dc.language | eng | |
| dc.publisher | Universidade Federal de Minas Gerais | |
| dc.relation.ispartof | Encontro da ANPAD - EnANPAD | |
| dc.rights | Acesso Aberto | |
| dc.subject | Logística | |
| dc.subject.other | Cold chain | |
| dc.subject.other | Efficiency | |
| dc.subject.other | Third-Party Logistics | |
| dc.subject.other | DEA | |
| dc.title | Antecedents of the efficiency of refrigeration services´ third-party logistics (3PL) providers: a study on Brazilian market | |
| dc.type | Artigo de evento | |
| local.citation.issue | 41 | |
| local.description.resumo | Economic growth increases the need for continuous improvement of logistic processes. In this context, comprehensive services and high-level operational performance are competitive advantages, with special attention to refrigeration services in the cold chain. This study’s main objective is to determine the variables that significantly affect the efficiency of third-party logistics (3PL) providers of refrigeration services and propose ways to improve the competitiveness of specialized 3PLs. This study used Data Envelopment Analysis (DEA) and Tobit regression with unbalanced panel data from 2008–2015. The aim was to measure the impact of contextual variables on the scale efficiency (SE) of Brazilian 3PL providers of refrigeration services. The results showed that contextual variables such as stock control, tax support, transfer, enterprise resource planning (ERP), internet queries, radio tracking, and in-house routing systems positively affect SE. Moreover, 3PL providers that offer services that are more complex do not achieve better outcomes. The use of secondary rather than primary data limits this study’s findings, particularly concerning the inputs, outputs, and contextual variables. These may not cover all aspects that are relevant to building and assessing an efficiency frontier. The study provided guidance for managers who wish to establish or adapt specialized 3PL structures and management systems in cold chains. This study helps to identify the main determinants of SE for 3PL providers of refrigeration services in an emerging economy. Further, it develops performance benchmarks for specialized logistics services. | |
| local.publisher.country | Brasil | |
| local.publisher.department | FCE - DEPARTAMENTO DE CIÊNCIAS ADMINISTRATIVAS | |
| local.publisher.initials | UFMG | |
| local.url.externa | http://anpad.com.br/pt_br/index_event |