Análise de conhecimento tácito dos estagiários no setor público

Abstract

The job market has been presenting changes that require more and more qualification and academic training of the professionals and one of the steps for professional training is the probationary period. Therefore this research tried to investigate and analyze the existence of management mechanisms for knowledge produced by trainees in a public agency. To achieve the goals semi-structured interviews were used with supervisors of internship, employees of the Municipal Department of Social Assistance, Food and Citizenship, with some adaptation according to the development of the job. The theoretical basis was based on the concepts of knowledge, tacit knowledge and explicit knowledge. It was noticed that there aren't mechanisms of knowledge management in the analysis performed with the data collected in the interviews. It was concluded that all tacit knowledge produced by the trainees is not something managed and it is lost as these professionals leave to start a carrer.