Identificação das necessidades informacionais e comportamento de busca dos usuários da Biblioteca Central da UFMG: ênfase nos alunos de graduação do Instituto de Ciências Exatas e Instituto de Ciências Biológicas

Abstract

This work presents a study conducted at the Central Library of Federal University of Minas Gerais. The goal was to diagnose and meet the informational needs of information seeking behavior of undergraduate students at the Institute of Mathematical Sciences and Institute of Biological Sciences, actual and potential users of the Central Library. We adopted a mixed method quantitative and qualitative research that had as purpose to reach an in depth look and information. To this end,three instruments were used for data collection: semi-structured interviews with teachers, online survey and semi-structured interview, using the technique of critical incident, to the students. The results indicated that information needs are met through textbooks and are considered by respondents as the best known, most relevant and applied, besides being a source recommended by most teachers. It wasalso found that most users have the behavior of seeking information on library resources, internet tool and Moodle.