Gestão da informação e do conhecimento no alinhamento estrátegico em empresas de engenharia

Abstract

This research aims to analyze the presence of a information and knowledge management in civil engineering companies and in this case what is the degree of strategic alignment with the company's business. As a specific objective seeks to know whether there is strategic alignment between ICT tools with the information management analyzed and strategic management adopted. In order to achieve the aims set, this work used the descriptive study methodology, with the development of multiple case studies, intending to know the management in civil engineering companies. To assist the analysis, this work presents and uses, the strategic alignment model and management of information and knowledge (MAEGI) which allowed, in the case of this research, know the degree of alignment between information management and strategy management in organizations. The model allows managers to adopt goals and criteria for evaluation and subsequent implementation of an information management aligned the strategy adopted in the companies. As a specific purpose this work analyzes strategic alignment between ICT tools with the management of information and knowledge and the strategic management in companies. Finally, due to managers demand of the implementation an effective information management, found along this analysis , this work presents a Model of Strategic Alignment of Information and Knowledge Management (MIAEGIC) that after initial analysis using MAEGI model, assists in developing an effective management information and permit to choice of ICT tools that support the management information properly. The research concluded that even with the directors understand the importance of adopting an efficient management, the degree of strategic alignment is at low levels, without the existence of an information management and formal knowledge that would lead organizations to better results.