Integração SAP-POWER B.I na gestão da manutenção mecânica: estudo de caso em uma refinaria de petróleo

Abstract

This paper aims to demonstrate how the integration of SAP and Power BI tools can contribute to improving mechanical maintenance management in an oil refinery. The research adopts a qualitative and quantitative approach, structured as a case study conducted at an oil refinery situated in Minas Gerais, whose sample included records of mechanical interventions over a 24-month period. Initially, a SWOT analysis was conducted to identify the strengths, weaknesses, opportunities, and threats of the maintenance sector, highlighting the difficulties in organizing and visualizing data. Subsequently, the data extracted from SAP was processed and analyzed using Power BI, enabling the creation of interactive dashboards that revealed the number of interventions per piece of equipment, associated costs, and frequency of failures. Evidence indicates that the combined use of these tools increases the reliability of information, facilitates managerial decision-making, and directs strategic actions to reduce costs and optimize workforce. Structurally, the work is organized into three chapters: introduction, bibliographic review on maintenance management and technological tools, and the case study, which presents stages of collection, analysis and discussion of the results obtained.