Proposição de um framework integrando a análise swot e o método delphi: uma visão para a gestão estratégica

Abstract

The study addresses the complexity of decision-making in business, highlighting the importance of structured methods over decisions based solely on intuition. While intuition has its value, failures in decision-making processes can lead to significant losses, particularly in law firms dealing with an increasing volume of cases. The study proposes a framework combining the Delphi method and SWOT analysis to enhance decision-making effectiveness. The application scenario involved a law firm. In terms of results, based on the framework, it can be suggested that this approach aligns the team and increases business competitiveness. Thus, the present study aims to strengthen decision-making processes and minimize errors, promoting better outcomes.