The impact of Pampulha Modern Ensemble UNESCO nomination as a world cultural heritage on TripAdvisor's reviews

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dc.creatorRafael Almeida de Oliveira
dc.creatorRenata Maria Abrantes Baracho Porto
dc.creatorAlexandre Miguel de Andrade Souza
dc.date.accessioned2025-02-13T20:16:20Z
dc.date.accessioned2025-09-09T00:27:55Z
dc.date.available2025-02-13T20:16:20Z
dc.date.issued2020
dc.description.sponsorshipOutra Agência
dc.format.mimetypepdf
dc.identifier.isbn9788861010208
dc.identifier.sici1
dc.identifier.urihttps://hdl.handle.net/1843/80068
dc.languagepor
dc.publisherUniversidade Federal de Minas Gerais
dc.relation.ispartofHeritage, tourism and hospitality international conference 2020
dc.rightsAcesso Aberto
dc.subjectBig data
dc.subjectBases de dados e extração da informação
dc.subjectPatrimônio cultural - Brasil
dc.subjectPampulha, Região da (Belo Horizonte, MG)
dc.subject.otherHeritage
dc.subject.otherPatrimônio Cultural
dc.subject.otherArquitetura
dc.subject.otherBig data
dc.subject.otherweb
dc.subject.otherrepresentação do conhecimento
dc.titleThe impact of Pampulha Modern Ensemble UNESCO nomination as a world cultural heritage on TripAdvisor's reviews
dc.typeArtigo de evento
local.citation.epage79
local.citation.spage65
local.description.resumoThe study aims to evaluate the impact of Pampulha Modern Ensemble (Belo Horizonte, Brazil) after its nomination as a world cultural heritage, from the users’ reviews and comments on the TripAdvisor website. The information collected from the creation of a web scraper enabled the extraction of data to a structured database and subsequent analysis with the use of text mining techniques. The results showed that the nomination has had a direct effect on the user satisfaction, especially in the first five months after the designation. Despite the positive data, it was noticed that users still do not have a consolidated image of all the attractions of the building complex as a heritage of humanity, as it lacks strategies that propagate them as integrated products, adding value to the sites.
local.publisher.countryBrasil
local.publisher.departmentARQ - DEPARTAMENTO DE TEC ARQUITETURA E URBANISMO
local.publisher.initialsUFMG
local.url.externahttps://www.unescochair.usi.ch/wp-content/uploads/2020/04/HTHIC2020_Preceedings_202004.pdf

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