Valores relativos ao trabalho: a visão dos gestores de unidades de urgência e emergência

Abstract

Introduction: Workplace Values are principles or beliefs about desirable goals or awards that are intended by the work. These values have important relevance, being used as management tools and behavior within the organization. Objective: To identify the work values related to urgency and emergency units managers. Method: Qualitative study, descriptive, in which the data were collected through interviews using as a guide the adapted Work Values Scale, composed by the 5-point Likert scale. The Content Analysis technique was chosen to the data analysis. All active care managers in urgency and emergency services of the Hospital Foundation of the State of Minas Gerais participated of the study, located in the city of Belo Horizonte, totaling 13 managers. Results: Work Incentive and Teamwork: categories consist of amounts considered by the participants as extremely important for the achievement of a significant and effective work. Social Enhancement: category that showed no unanimity on the classification, indicating irrelevance in the workplace. Financial stability: category consists of those classified as important by all participants, focused on personal and professional support. Conclusions: This study identified the work values for urgency and emergency units care managers and that these are significant to their functional motivation and can directly reflect the excellence of the care provided to the population. Such values are principles that guide the individual life throughout his career aiming to reach goals and professional achievement