Avaliação de desempenho de parques tecnológicos a partir da perspectiva das empresas residentes

Abstract

Technology parks are environments that drive economic, social, and technological development through the integration of companies, universities, research centers, and governments. Acting as catalysts for innovation, they promote the creation of technological solutions, new products, and services, as well as stimulate competitiveness in key sectors. The performance evaluation of these parks is crucial to understand their structure, which includes spaces for companies, shared laboratories, incubators, accelerators, and the entrepreneurship and research support networks. This study aims to analyze the evaluation of technology parks from the resident companies perspective. Specifically, the goal is to analyze and categorize the indicators, models, and performance metrics of technology parks from the perspective of resident companies; generate a model for evaluating technology parks; validate and apply the performance evaluation model. The methodology adopted a systematic literature review (SLR), addressing the theme with the purpose of identifying the main characteristics and attributes used in the evaluation of resident companies in technology parks. Subsequently, a performance evaluation model for technology parks was proposed, consisting of performance indicators extracted from the previous stage. Finally, a case study was conducted with a questionnaire developed based on the proposed model. The case study was conducted at tecnoPARQ and resulted in a questionnaire validation. It was then concluded that the identification of the most relevant and widely used metrics can guide the development of more precise and applicable assessment tools in different contexts, aligned with the objectives of technology parks.