Avaliação de resultados e impactos de políticas públicas: análises de eficiência, eficácia e efetividade no contexto da Segurança Pública de Minas Gerais

Abstract

This article sought to introduce and demonstrate the usefulness of cost-based analysis methodologies amidst the process of formulation and evaluation of public policies. To this end, an analysis of a specific case was carried out, applying the aforementioned instruments to identify the levels of efficiency, efficacy and effectiveness of the activities carried out by two public security policies in Minas Gerais: the Integrated Service and Dispatch Center (CIAD) and the Unified Anonymous Hotline (DDU). To conduct the research, three groups of secondary data were collected, with monthly frequency and located between the years of 2014 and 2020: the expenses planned and carried out within the scope of the budgetary actions related to the sector executing these programs, the managerial data on the efficiency and effectiveness of the CIAD and the DDU and the violent crime rates in Minas Gerais. Through a regression analysis and the execution of cost-effectiveness, efficacy and efficiency analysis, it was found, among other results, that public investment made in the policies in question (and in the area in which they are inserted) has a positive impact in the sense of reducing violent crime rates. In addition, the results showed the usefulness of cost analysis tools in the context of the public policy cycle, being another set of instruments available to public officials and managers to support government activities.