Revisão sobre o processo de implantação do acolhimento nas Unidades Básicas de Saúde (UBS) e suas principais vantagens e desvantagens

Abstract

This research was conducted using the methodology of the literature review. The objective sought to identify and assess how was the process of implementing the host in Basic Health Units (BHU), listing their strengths and weaknesses. The results reveal that the host is the gateway to the user in UBS, as well as an important tool for detection of new demands which the patient may not be aware that this host is done initially by / nurse / a. The studies also revealed that the host should have a network of professionals such as nurses, doctors, social workers, nursing technician and others who must work in a shared manner and at the same time with a lot of autonomy. It was also found that this collective of professionals not working in a shared manner, the host system itself is being modified to better serve users, but there is still much to learn.