Importância da aplicação da política de acolhimento do Sistema Único de Saúde pela Equipe de Saúde da Família Santa Rita II/Governador Valadares - Minas Gerais

Abstract

This paper, final work of the specialization course in Basic Attention to Family Health, aims to present a plan of intrvention on a priority problem: The "non-application of the strategic policy of user embracement, proposal by The National Health System (SUS). In the territory and community under the responsability of Family Health Team Santa Rita II, in Governador Valadares, state of Minas Gerais. After a municipal health mainframe, presents a literature review on National Health System and primary Health Care, the Family Health Strategy, the Health care centred on person-based practice and user embracement. Consider the conceptual principle "user embracement", as a service technology, aims to build a user-based model and deconstruct the tradicional medical-based model. This is a complex process since the user already got used in the tradicional model, even though this cannot resolve effectively the problems of Brazilian public health. To solve the priority problem four critical nodes and their projects od intervention are presented : (1) propose mechanisms for awereness of Family Health Team Santa Rita II users about the possibilities and limits of health care procedures offered by SUS and the team work process; (2) propose ways and actions to encourage the study, by the health team, on the concept and application of user embracement; (3) propose ways of creating class to user embracement practice, as well as specific office to head nurse of Family Health Team Santa Rita II. It is included that this contigency plan, proposing relevant changes, although it limits of viabilitty, can contribute to the user of the services of the SUS has a humanized and quality Health attention and professional and personal growth to the health team