Aos olhos do público: reflexões sobre experiências museais para pessoas com deficiência visual

Abstract

This dissertation aims to reflect on museum experiences aimed at people with visual impairments through mediation, and then demonstrate the process of creating an educational resource capable of meeting the essential needs of the target audience and providing a better experience in the museum space. In addition, it also aims to learn about the history and collection of Casa do Baile, and its activities related to education or mediation, mapping inclusive teaching tools used in mediation; The research has a qualitative-exploratory nature and appropriates concepts from Design Thinking, the Double Diamond model and tools such as the CSD Matrix, technical feasibility, simple observation and personas. Interviews and data collection were conducted with volunteers who are blind or have low vision, understanding experiences and expectations of visits to museums and cultural spaces. A mind map was created, advancing possible ideas for educational resources. The concepts and creative process used to develop the educational resource were demonstrated: a set of collectible overlay cards depicting local fauna, the Pampulha Lagoon, the Pampulha Modern Complex, and the Burle Marx garden that surrounds the Casa do Baile. All cards contain information in Braille and QR Codes that take the user to a digital platform with audio related to the representations. A usability test was conducted with users, identifying records of the assertive elements that could be implemented or updated according to the context of the museum space.