Estudo de caso: comunidades de práticas na Usiminas

Abstract

We tried to, with this research, identify and characterize the process of implementation of Communities of Practice in the business environment. From the theoretical definition and understanding of what constitutes a COP was presented a case study experienced by USIMINAS - Steel Units of Minas Gerais S A. The methodology chosen was a single case study using a collection of sources of evidence and conducting the observation participant. At the end of this paper presents a comparison between the theoretical concept, authors Wenger and Snyder, and the reality of communities of Practice in Usiminas. This paper aims to describe a case of success to help other institutions who want to deploy communities of practice in its institutional environment.