Ações de educação permanente e o acolhimento com classificação de risco na Maternidade Municipal Mãe Esperança em Porto Velho-RO

Abstract

The Risk Rating Reception (TRRR) guarantees opportunities to better qualify the nursing care in the process, adequately classifying the pregnant woman quickly and safely. In the TRRR care routine at the Mãe Esperança Municipal Maternity Hospital, it is possible to observe as a characteristic of the service the lack of active listening to women, as well as an attention to the signs and symptoms found and their real complaints. In this context, it is noted that the completion of the record of TRRR's attendance to be performed by Nurses is not adequately performed according to the protocol of the Ministry of Health. The general objective of the intervention project is to develop continuing education activities with nurses without management of the protocol of attendance of TRRR in the Mãe Esperança Municipal Maternity Hospital. For this, data collection was done without a registry of TRRR in order to raise the number of pregnant women classified in the months of January and February of 2017 and thus it was observed that 60 to 70% of the pregnant women were classified for obstetric risk, and in the same period only 28% of nurses referenced at the time of their professional life on the TRRR. In informal dialogue with nurses during planting passages, external questions were asked to promote awareness of the host flow with risk classification. Through five wheels of talks with a collaboration of the Nucleus of Permanent Education (NPE) were carried out as educational actions in order to promote changes in attitudes of non-TRRR nurses and improve active listening as pregnant.