Aplicação da ergonomia para melhorias no trabalho em setor de manutenção de equipamentos de informática em uma universidade pública

Abstract

This is an exploratory, descriptive study with a qualitative approach, whose objective was to know, analyze the environment, the workers behavior and the work situations in the daily activities in the electronic equipment maintenance sector of a public university of Minas Gerais State. General. The analytical model adopted in this paper is the Ergonomic Work Analysis (AET) which refers to an approach commonly proposed by Ergonomics and consists of understanding the work situation, diagnosing critical situations and making suggestions, changes and recommendations for process adjustments, jobs and work environment. As main results the study points out that factors related to physical space, behavior of workers in relation to equipment handling, difficulty in purchasing and making available parts and ergonomic inadequacies negatively influence the activities and compromise the agility of work in the analyzed sector, thus needing of actions aimed at minimizing these factors, with a view to improving conditions and favoring work in this sector.