A apropriação da informação pelos profissionais de museus para a prática diária do trabalho: competência em informação

Abstract

The daily practice of museum professionals is permeated by information exchange. All activities related to the development of the museological process and consequently to decision-making are carried out through the systematic use of information resources available in each institution. Information competence is crucial for information professionals, about seeking, appropriating, evaluating and sharing different types of information in an ethical and responsible manner. Therefore, the article aims to discuss the use of information in museum knowledge and practices by museum information professionals. The methodology took place with the application of a semi-structured questionnaire, sent by direct mail on the Google forms platform to three museums, two Brazilian museum institutions and one international institution. The results indicated that appropriating only information is not enough, in addition, professionals need to develop/improve new skills, behaviors, values and attitudes in relation to the use of information: information competence. Which reverberates in a change in the organization's posture (collective learning environment) and of the museum staff itself (betting on relationships). In conclusion, among other aspects, the research pointed to the need for greater relationships and collaborative links between the teams and the management of museums.