Discutindo a comunicação como ação de aproximação do profissional enfermeiro com a família do usuário

Abstract

Communication is one of the ways in which men are bound to each other. Communication exists whenever any one body, and particularly a human being can affect other body modifying it or modifying its action, from the transmission of information. The family as a unit of research and care, has received growing interest from nursing. The theoretical development of family nursing has demonstrated the importance and the need to increasingly include the family in care. The fundamentals of the approach of family-centered care emphasizes the integral role that family members have to accomplish in life and well being of the patient. Transforming the main goal to create a climate of collaboration between nurses and families, both sides may try to mutual trust, effective communication and cooperation in meeting the demands for care. The exercise of a new practice fits based on other rationale, based on a premise built on solidarity and a democratic and participatory, capable of transforming individuals into real social actors and subjects of knowledge itself. The complex care involves the emotional and spiritual needs of bio-psycho-social and that is directly related to the process of communication between men and nurse-client-family. To have an effective service, both individuals and nurses need to understand the signals that determine interpersonal relationships, whether for the gestures, expressions or words. Communication is an important aspect to establish the nursing care that aims to quality service and committed to the health of users and their satisfaction.