Teoria e prática em gestão do conhecimento: pesquisa exploratória sobre consultoria em gestão do conhecimento no Brasil

Abstract

Analyses the characteristics of the practice in knowledge management in Brazil offered by organizations of the following areas: management, information technology, document and information management, and those ones specialized in knowledge management. Aims at confronting the practice in knowledge management with some theoretical aspects revealed by the literature of the area: its division in two emphasis information technologies track and the people track (Karl-Erik Sveiby); its bases in three sciences management, computer science, and information science (Ricardo Barbosa & Isis Paim); its three domains KM1 (information science), KM2 (process engineering), and KM3 (organizational theory) (Elisabeth Davenport & Blaise Cronin); the areas that dedicate bigger efforts in the study of knowledge management computer science, information science, management and engineering (T. D. Wilson).