Análise do manual de operação, uso e manutenção de edificações : procedimentos de elaboração conforme norma ABNT NBR 14.037

Abstract

This work analyzes the importance of implementing a maintenance management plan in buildings, pointing out the technical, economic, and legal implications resulting from the neglect of maintenance actions, or even from the improper use and operation of the building. Once the understanding of the indispensability of maintainable actions in buildings is consolidated, it is important to clarify the responsibilities of the stakeholders in this process, which begins from the project scope and extends to the operation and maintenance actions themselves. An important document in this process is the operation, use, and maintenance manual of the building, prepared by the builder/developer of the project, aiming to guide the owner/user regarding building use, operation, and maintenance. The preparation of this manual is essential for the proper planning of maintenance management and must comply with the guidelines of the ABNT NBR 14.037 standard.