Gestão administrativa do CEFOR-PB: definição de fluxos

Abstract

This paper presents a proposal for construction of flow in the administrative area, seeking to streamline the formalities of the processes, internally and externally, of the CEFOR-PB, in view the need of managers, technicians, and supporters of the school in keep updated thestakeholders in its conclusion, as well, to form a structure and foundation that allows to overcome the obstacles and provide with quality the made requests. The aim of this project is to show that the organization needs to be always monitoring its processes, through tools that allow achieving its goals efficiently and effectively. The main obtained result was thepossibility of establish, define and standardize the adopted procedures in the conduction of the processes, as the resolution of various problems related to the routine activities developed in the school sectors.