Please use this identifier to cite or link to this item:
http://hdl.handle.net/1843/56223| Type: | Artigo de Periódico |
| Title: | Business analytics leveraging resilience in organizational processes |
| Authors: | Larissa Alves Sincorá Marcos Paulo Valadares de Oliveira Hélio Zanquetto-Filho Marcelo Bronzo Ladeira |
| Abstract: | Purpose The survival and growth of organizations presently depend on managing processes and capabilities to effectively use large volumes of data from different sources to assist organizations’ strategic and operational goals. This paper aims to test the relationship between organizational analytical capabilities (OAC), the performance results in organizational resilience (OR) and the business process management maturity (BPMM). Design/methodology/approach Based on a survey of companies operating in the state of Espírito Santo, Brazil, a conceptual model was proposed and tested using the partial least squares algorithm. Findings The results confirm the proposed theoretical hypotheses that OAC and BPMM positively impact OR. In addition, the results show that OAC exert a moderating effect on the relationship between BPMM and OR. Practical implications It is understood that stimulating the practice of data and information analysis in the organizational routine translates into a relevant managerial behavior, as this attitude leverages the knowledge development and understanding about how to manage unexpected risk events, enabling companies to assess their ability to react to disruptions, even in terms of operational failures. |
| Subject: | Administração de empresas |
| language: | eng |
| metadata.dc.publisher.country: | Brasil |
| Publisher: | Universidade Federal de Minas Gerais |
| Publisher Initials: | UFMG |
| metadata.dc.publisher.department: | FCE - DEPARTAMENTO DE CIÊNCIAS ADMINISTRATIVAS |
| Rights: | Acesso Aberto |
| metadata.dc.identifier.doi: | 10.1108/rausp-04-2018-002 |
| URI: | http://hdl.handle.net/1843/56223 |
| Issue Date: | 2018 |
| metadata.dc.url.externa: | https://www.scielo.br/j/rmj/a/4C7LHtgYsYrNY6QNYQX36YH/abstract/?lang=en |
| metadata.dc.relation.ispartof: | RAUSP Management Journal |
| Appears in Collections: | Artigo de Periódico |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Business analytics.pdf | 218.88 kB | Adobe PDF | View/Open |
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