Design de sistema para criar e expandir a central de processos eletrônicos cíveis em Belo Horizonte

Abstract

Based on Res. TJMG nº 1055/2023 of the Court of Justice of Minas Gerais, published on September 21, 2023, which provides for the creation, structure, organization and operation of the Secretariat for Electronic Processes and Process Centers Electronics in the Court of First Instance of the Judiciary of the State of Minas Gerais, the clear intention of the Court in using the innovative management model of the “Notary of the Future” was diagnosed, aiming to increase productivity, modernization, strengthening and simplification of the relationship between public authorities and society, through the offering of digital, accessible, standardized and efficient services. In view of this diagnosis, research was carried out aimed at supporting the formulation of a System Design proposal for the creation and development of the Electronic Processes Center (CPE), with a civil specialty, at the Court of Justice of Minas Gerais, aiming to encompass and serve the 36 Belo Horizonte Civil Courts. The research was carried out with an analysis of the “Judicial Strategy” Plan, which was created for the period 2021/2026 and aims to improve management for continuous improvement and concentration of efforts in order to maximize the results of judicial provision. in a humanized way, with quality, efficiency and promptness. A bibliographic review was also carried out to address concepts on how to reformulate notary techniques, materials and people management, combined with standardization, uniformization and parameterization, developed with the aim of reducing process processing time, reducing congestion rate of judicial acts and achieve higher rates of procedural discharge. The design demonstrates to everyone involved how the application of Resolution no. 1055/2023 will bring changes in order to increase the workforce and boost procedural speed and, especially, to Magistrates, such as the change to the CPE allows you to concentrate your efforts on orders, decisions, sentences, hearings and other decision-making activities. The study presents how the increase in performance gains, quality of work and appreciation of those involved can encourage the conviction of leaders of the 36 Civil Courts of Belo Horizonte to participate in the draft implementation and development project of the Civil Electronic Process Center for your success. As a result, this work presents the core structure for the creation and expansion of the Civil Electronic Processes Center (CPE) of Belo Horizonte, with the design formulation to encourage the adhesion of the Courts, training and preparation of those involved in the change, organization of the physical space, definition of action skills between the Central Office and Notary Offices/Clerks, with a proposal for joint development of flow and work models to better utilize the workforce, specialization in carrying out tasks and maximizing results.