Identificação das causas de abalroamento de veículos novos, durante sua movimentação na operação logística

Abstract

The collision in Brazilian traffic grows frightening, a tragic reality on the streets and highways. The size and the impact of this problem occurs in several countries, where the UN (United Nations) has set the period of 2011 to 2020 as the Actions for road safety in the world, directing that each country develop its actions and run consistently and with establishment of effective goals for the reduction of casualties. We need the commitment and contribution of motorists to reduce the high rates of accidents with vehicles. To verify the causes of collisions in the work environment of a logistic operator, where the operation involves moving vehicles using the labor of various drivers, the following questions: What causes collision of new vehicles during the logistics operations? In this context, the work aims at applying the MASP (method of analysis and troubleshooting), for identification the causes of collisions in new vehicles, during his operational logistical process handling. The MASP is a tool used in troubleshooting assistance, by presenting a simple methodology, structured and easy understand. For this case study, research was carried out through a questionnaire that points the main causes of collisions in new vehicles in logistics operation. The results of this work were achieved through the literature review, addressing the concepts of collision of vehicles, shock, tipping, collision and rollover, in addition to drafting the PDCA process next to the MASP and tool using the diagram of causes and effects (Ishikawa diagram).